# Greydata Technologies

> Greydata Technologies builds AI agents, web and mobile apps, and AI-powered products. One dedicated team takes your idea from concept to production.

Greydata Technologies (greydata.tech) is the product and AI arm of the Greydata group. It designs, builds and runs software and AI solutions: AI agents, web and mobile apps, and AI-powered products, from the first idea to production.

## Services

### AI Agents

Automate processes and empower teams. Custom AI agents that connect to your tools and data, handle repetitive work and support your team in real time.

- Agents with tools, memory and custom workflows
- Integrations with your CRM, ERP, docs and APIs
- Internal assistants and customer support bots
- Monitoring, evaluation and continuous improvement

### Software Development

Web and mobile applications tailored to your needs. From idea to launch, we design and build scalable products with a strong focus on user experience.

- Web platforms and SaaS products
- iOS and Android mobile apps
- UX/UI design and prototyping
- Cloud infrastructure and maintenance

### Consulting

Technology strategy with real impact. We help you find where AI and technology create real value, and build a clear roadmap to get there.

- AI opportunity assessment
- Technical roadmap and architecture
- Build vs. buy decisions
- Team training and workshops

## Projects

- **ROSC.AI** (External project; AI, Product Development): Enhanced ROSC.ai's platform, compliance, and user experience for global healthcare markets.
- **Project Tabi** (Internal project; CS/CX, Agentic ops): An agentic operations layer for customer-facing teams, built alongside the service desk in the same family of thinking as IT-in-a-Box.
- **IT-in-a-Box** (Internal project; AI Service Desk, Managed IT): An AI-powered service desk that packages the IT operations a growing team needs into one product.

## Case studies

### [ROSC.ai Medical Scribe Platform](https://greydata.tech/projects/rosc-ai/)

Real-time oral speech capture platform transforming medical documentation with AI transcription, multi-language support, and compliance across Canada, US, Brazil and Japan.

When Greydata Technologies began partnering with ROSC.ai in September 2024, the innovative medical-scribe startup sought a strategic partner to accelerate their growth and market expansion. Greydata Technologies deployed an in-person team to enhance ROSC.ai's platform capabilities and accelerate their market expansion.

Results:
- 12× processing speed: Real-time speech transcription with reduced latency.
- 95% accuracy: Multi-language medical transcription.
- 4 countries: Canada, US, Brazil & Japan compliance.
- +40% qualified leads: Digital programs for content & growth.

## Process

Every product goes through the same loop; after the last step it restarts at Discovery.

1. **Idea**: It starts with a problem worth solving. Deliverable: Problem statement.
2. **Discovery**: We research users, market and constraints. Deliverable: Research insights.
3. **Requirements**: We define scope, goals and success metrics. Deliverable: Product spec.
4. **Product design / UX**: Flows, wireframes and prototypes people can try. Deliverable: Clickable prototype.
5. **Technical design**: Architecture, stack and the right AI approach. Deliverable: Architecture plan.
6. **Planning**: Milestones, sprints and a clear roadmap. Deliverable: Roadmap & sprints.
7. **Development**: We build in short, visible iterations. Deliverable: Working increments.
8. **Testing / QA**: Automated tests and real-world checks. Deliverable: Test suite.
9. **Deploy**: Safe, repeatable releases to production. Deliverable: Production release.
10. **Monitoring**: We watch performance, costs and model quality. Deliverable: Live dashboards.
11. **Feedback**: Real users tell us what to improve. Deliverable: User insights.
12. **Iteration**: We improve the product and run the loop again. Deliverable: Next version.

## What clients say

> Partnering with Greydata has been one of the best decisions we've made. Their team supported us through HIPAA, PIPEDA, and provincial compliance, and played a key role in helping us build, refine and scale both our web platform and mobile app. Their ability to combine deep technical knowledge with startup-savvy, practical solutions is rare. We're truly grateful for their partnership and highly recommend them to any company building in a regulated space.
>
> — Dylan D., CEO, ROSC.AI

> Max's expertise in AI and automation is top-tier. His clear, hands-on guidance helped me integrate practical solutions into my workflow with ease. Would highly recommend to anyone needing consulting to look here.
>
> — Greg Green

## The Greydata group

- **Greydata Consulting** (https://greydata.ca): Run, secure and modernize your IT. The business IT arm for managed IT, cloud, cybersecurity, compliance, and technology strategy.
- **Greydata Technologies** (https://greydata.tech/): Build and incubate AI-powered products. The product arm for IT-in-a-Box, AI service operations, Tabi, and software integrations.

## Contact

- Email: info@greydata.ca
- Contact form: https://greydata.tech/#contact

## Pages

- [Home](https://greydata.tech/)
- [Projects](https://greydata.tech/#projects)
- [Services](https://greydata.tech/#services)
- [Process](https://greydata.tech/#process)
- [Contact](https://greydata.tech/#contact)
- [ROSC.ai case study](https://greydata.tech/projects/rosc-ai/)